Erik Wagner
Erik Wagner, Head of Order Management
Where others see a problem, Erik begins his search for the right solution.
For over ten years, he has served as the link between sales, customers, and manufacturing. With his technical expertise, a keen eye for numbers, and strong organizational skills, he ensures that projects run smoothly and that customers receive the best possible service at all times. He is particularly motivated by tasks where innovative ideas make life easier or safer.
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10+ years of experience at smart-TEC
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Specialist in business processes & process optimization
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Versatile and passionate about technology
In addition to his role in internal sales, Erik is also actively involved across the group - new technologies, digitalization, and the continuous optimization of processes motivate him every single day.
In his free time, Erik loves spending time with his family or tinkering with his aquaponics system in the garden. He’s also interested in politics, ecology, artificial intelligence, sports, and DIY projects - as long as there’s something new to discover or improve.
In short: analyst, problem-solver, and reliable team player.
His motto: “In the end, what matters is that the customer is satisfied - all activities must be geared toward that goal.”
